Account
Delete your account
You can permanently delete your Player Account, and all of the data associated with it, directly from within the app. Deletion is immediate and cannot be undone.
How to delete your account in the app
- 1
Open the Player Account app and sign in
Account deletion is done from inside the app, on the account you want to remove. Make sure you are signed in as that user.
- 2
Go to Settings → Privacy & Safety
Open Settings from your profile, then tap the “Privacy & Safety” category.
- 3
Tap “Delete account”
At the bottom of the Privacy & Safety screen, under your account, tap the red “Delete account” button.
- 4
Confirm with your email address
A confirmation sheet appears with a warning that this cannot be undone. Type your account’s email address exactly to enable the confirmation.
- 5
Tap “Delete my account”
Once your email matches, tap “Delete my account”. Your account is permanently deleted and you are signed out.
What gets deleted
Deleting your account permanently removes your profile and the data you created in the app, including your highlights, saved and shared content, follows, likes and comments. This action is irreversible.
Some data may be retained for a limited period where we are legally required to keep it, or to manage, defend or exercise legal claims, as described in our Privacy Notice. Recordings of matches made available through the broadcast service are not personal to your account and are handled separately under that notice.
Can’t access the app?
If you are unable to sign in to delete your account yourself, email us at support@sportway.com from the email address registered to your account and we will help you complete the deletion.